About Best Rate Guarantee

You will always get the best rate available when you make reservation directly with our official Website.
If you find any reservation site that offers even 1Japanese yen cheaper, please contact us.

If we approve your claim, we guarantee you can stay at the same rate you find at the other site.
* the reservation through teoephone call is not applicable.

Best Rate Guarantee under the below conditions:

• When you find the better rate within 24 hours after you made the reservation
• The reservation should be for the same date (the arrival date and the departure date)
• The reservation should be for the same numbers of the guests for a room.
• The reservation should be for the same type of room.
• The way of settlement (the payment method of the charges) should be the same.
• The inclusive services or benefits should be the same.
• Other sites’ points given campaigne or other sorts of membership points type of discounts should not be counted in.